Player Services
We service all levels of gamblers with superior support and service that exceeds their expectations.
Complimentary Customers
The serious Gaming Fan in search of an unforgettable experience needs the service Bob Kelly Tours provides. Our attention to detail in all things, from arranging breath-taking accommodations, five star dining and world class entertainment allows you to focus solely on the gaming of your choice. Give Craps, Black Jack, and Baccarat your full concentration and leave the distractions of travel to us. Be rewarded for your expertise and level of play.
Retail Customer
As a first time or infrequent casino visitor we can make your stay and experience exciting and unforgettable. We will help you arrange all your travel, accommodations and experiences. The fun and excitement that can only be experienced at the finest gaming facilities is open to you, let our experts guide and help you have a “once in a lifetime” trip. There are also many advantages you get by arranging your trip with Bob kelly Tours such as, complimentary buffet, and access to an experienced trip advisor to help you coordinate special activities.
Customer level, whether complimentary or retail, is determined by the casino’s rating of a player's’ level of play. In order to determine what level you are rated for please complete our player form providing your casino player account number.
Chartered Jet Travel
All of our trips include travel to Atlantic City and Las Vegas on Chartered Jet. Trips are scheduled several times a month leaving from Kinston or Raleigh. Flights include Beverage Service and WIFI.
Cost and Fees
Retail customers are responsible for cost, fees and taxes associated with their travel and stay. All costs and fees must be paid two weeks prior to departure.
